FAQ
Most frequent questions and answers
Check the book now tab at the top of the page and click to drop down on the tour you are interested in. If this page is blank, then that means that all spots are out of stock and we have no more availability.
All Lodging and internal transportation is included along with entrance fees to planned activities. All tolls and some meals. Meals will be noted for each tour.
Flights to and from the start location are not included. Alcoholic beverages are not included as well as some of the meals.
Bring comfortable walking shoes and layers. Clothes for actively exploring in.
There is currently no minimum age requirement but some tours have wine tastings and activities in Bars and pubs. These may pose a problem in certain locations. Please write backstagepasstravel@gmail.com to ask about age requirements for a specific tour.
Almost always you may take photos and video. We ask that you be respectful other guests and ask them first if they happen to be in your photo and please always ask the other guests before posting your photos to social media. In some rare occasions filming will not be allowed. We will tell you this in advance.
Please use the drop down menu with the tab at the top of the page to book and pay for a tour.
We accept most major credit or debit cards and PayPal.
You can reschedule your paid for tour if it is at least 6 months prior to the tour date.
If you have to cancel your tour that you have already paid in full. We will do the following for you as a courtesy:
- We will put your spot back available on the website and announce it and also make it known to others on the waiting list for that specific trip.
- We will make every attempt to resell it on your behalf. At the time someone else has repurchased your spot, we will reimburse you the total cost, minus the fees we may be charged if any.
- We have had nearly a 100% success rate with this procedure with an exception of when people cancel within 2 months or less which resulted in 2 trips non refundable.
Bring an item or two to get signed if you like by Geoff Tate. You can also get specific packing instructions once you sign up for a tour.
Please write backstagepasstravel@gmail.com to discuss for optional group rates.
Your call will go straight to a Google Voicemail box where you can leave a message. One of our staff will return your call. This is not a way to contact or leave messages for Geoff.
You can contact our webmaster directly by filling out our online contact form. Or you can email him directly at: boyd.geofftatetours@gmail.com
